Getting started for iPhone users
Welcome to Medly! Our four-step guide will get you set up and ready to complete your daily tasks.

Log in to Medly

  Download Medly

To download Medly on your iPhone, click the link above or use the following instructions:

  1. Locate the App Store on your home screen
  2. Click the ‘Search’ button at the bottom-right corner of the screen
  3. Click the search box at the top of your screen, and search for ‘Medly for Heart Failure’
  4. Click the blue ‘GET’ button. You may be asked to input your Apple ID password.

  Log in

Watch this video to learn how to use your username and password to login to your Medly account. If you ever forget your username or password, you can find it in the Medly Welcome Guide or Contact Us to find out.

   Download Medly

To download Medly on your iPhone, click the link above or use the following instructions:

  1. Locate the App Store on your home screen
  2. Click the ‘Search’ button at the bottom-right corner of the screen
  3. Click the search box at the top of your screen, and search for ‘Medly for Heart Failure’
  4. Click the blue ‘GET’ button. You may be asked to input your Apple ID password.

   Log in

Watch this video to learn how to use your username and password to login to your Medly account. If you ever forget your username or password, you can find it in the Medly Welcome Guide or Contact Us to find out.

Authorize Health app

   What is Health app?

 What is Health app?

Health app can allow Medly to access health data from other sources. It is important to complete this step to allow your Bluetooth-enabled devices to connect with Medly.

Watch this video to learn how to authorize Health app to work with Medly.

Note: Health app authorization only occurs once when launching the app for the first time.

Complete daily tasks

Each morning you will be presented with a daily task card to take your weight, blood pressure and heart rate measurements and record your symptoms. We recommend that you complete your morning task card within a span of 30 minutes, before eating breakfast, between the hours of 4:00 am and 12:00 pm. You will receive a call at 10:00 am as a reminder to take your morning readings before 12:00 pm. Note that you will only receive this call if you have not taken your morning readings by this time.

Watch the three short video tutorials below. These will guide you on how to properly take your weight and blood pressure as well as how to enter these measurements and symptoms into Medly.

Each morning you will be presented with a daily task card to take your weight, blood pressure and heart rate measurements and record your symptoms. We recommend that you complete your morning task card within a span of 30 minutes, before eating breakfast, between the hours of 4:00 am and 12:00 pm. You will receive a call at 10:00 am as a reminder to take your morning readings before 12:00 pm. Note that you will only receive this call if you have not taken your morning readings by this time.

Watch the three short video tutorials below. These will guide you on how to properly take your weight and blood pressure as well as how to enter these measurements and symptoms into Medly.

Each morning you will be presented with a daily task card to take your weight, blood pressure and heart rate measurements and record your symptoms. We recommend that you complete your morning task card within a span of 30 minutes, before eating breakfast, between the hours of 4:00 am and 12:00 pm. You will receive a call at 10:00 am as a reminder to take your morning readings before 12:00 pm. Note that you will only receive this call if you have not taken your morning readings by this time.

Watch the three short video tutorials below. These will guide you on how to properly take your weight and blood pressure as well as how to enter these measurements and symptoms into Medly.

  Weight

Select the type of weight scale you were prescribed. If you need more information on this, check the Help section.

Weight

Select the type of weight scale you were prescribed. If you need more information on this, check the Help section.

Weight

Select the type of weight scale you were prescribed. If you need more information on this, check the Help section.

Manual

Automatic (coming soon)

Automatic
(coming soon)

Automatic
(coming soon)

  Blood pressure and heart rate

Select the type of blood pressure monitor you were prescribed. If you need more information on this, check the Help section.

Blood pressure
and heart rate

Select the type of blood pressure monitor you were prescribed. If you need more information on this, check the Help section.

Manual

Automatic (coming soon)

Automatic
(coming soon)

Automatic
(coming soon)

  Symptoms

Watch the video below for instructions on how to enter your symptoms.

Symptoms

Watch the video below for instructions on how to enter your symptoms.

Missed your morning reading?

You can complete additional readings at any time by clicking the green plus button at the bottom right corner of your screen.

Missed your morning reading?

You can complete additional readings at any time by clicking the green plus button at the bottom right corner of your screen.

REMEMBER:

It’s very important to complete your morning task card for Medly
to provide you with accurate feedback on your readings.

REMEMBER:

It’s very important to complete your morning task card for Medly to provide you with accurate feedback on your readings.

Review feedback

After you complete your morning task card, you will see one of three feedback messages based on your readings: a ‘normal’ message, a ‘caution’ message, and an ‘urgent’ message.

After you complete your morning task card, you will see one of three feedback messages based on your readings: a ‘normal’ message, a ‘caution’ message, and an ‘urgent’ message.

After you complete your morning task card, you will see one of three feedback messages based on your readings: a ‘normal’ message, a ‘caution’ message, and an ‘urgent’ message.

Normal

Your readings are normal.

This message:
  • indicates that your measures are in the target range according 
to your healthcare team

Caution

Your readings are
out of range.

This alert message:
  • may ask you to take additional readings
  • may ask you to take a medication
  • suggests you contact your healthcare team*

Urgent

Your readings are
out of range.

This alert message:
  • suggests you visit Emergency Department or call 911 right away

Normal

Your readings are 
normal.

This message:

      • indicates that your measures are in the target range according 
to your healthcare team

Caution

Your readings are out of range.

This alert message:

      • may ask you to take additional readings
      • may ask you to take a medication
      • suggests you contact your healthcare team*

Urgent

Your readings are out of range.

This alert message:

      • suggests you visit Emergency Department or call 911 right away

Normal

Your readings are
 normal.

This message:

  • indicates that your measures are in the target range according
 to your healthcare team

Caution

Your readings are
out of range.

This alert message:

  • may ask you to take additional readings
  • may ask you to take a medication
  • suggests you contact your healthcare team*

Urgent

Your readings are
out of range.

This alert message:

  • suggests you visit Emergency Department or call 911 right away

*Visit the Help section for more information, or Contact Us directly.

You are good to go!


Do you have any questions?
Check our Help page.


Can’t find what you are looking for?
Contact us!


Can’t find what you are
looking for? Contact us!


Do you have any questions?
Check our Help page.


Can’t find what you are looking for?
Contact us!

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